Privacy policy

Privacy Policy at Selvabuzz

At Selvabuzz, safeguarding our customers' personal information is paramount to us. We are dedicated to providing exceptional service while ensuring the privacy and confidentiality of your data.

Collection of Personal Information:

  • We collect personal information only for specific purposes, clearly communicated to you either verbally or in writing.
  • Information collected is necessary for tasks such as identity verification, credit assessment, account management, and delivering products and services.

Consent:

  • Your consent is essential for us to collect, use, or disclose your personal information, unless authorized otherwise.
  • Consent can be expressed orally, in writing, or implied where appropriate.
  • You have the right to withdraw or withhold consent, except where necessary for legal obligations or service provision.

Use and Disclosure:

  • We only utilize your personal information for purposes stated at collection or related objectives.
  • Your information is not used for additional purposes without your consent.
  • We do not sell customer lists or personal information to third parties.

Retention and Accuracy:

  • We retain your personal information for the time required to fulfill identified purposes or as mandated by law.
  • Efforts are made to ensure the accuracy and completeness of your information. Corrections can be requested in writing.

Security Measures:

  • We employ various security measures to protect your personal information from unauthorized access, disclosure, or alteration.
  • These measures include physical security, user authentication, encryption, and regular review and updates to security policies.

Access to Personal Information:

  • You have the right to access your personal information upon request, with minimal exceptions.
  • Requests must be made in writing, and we aim to provide access within 30 business days, with possible minimal fees.

Privacy Officer and Complaints:

  • Our Privacy Officer oversees compliance with this policy and relevant regulations.
  • Any concerns or queries regarding privacy can be directed to the Privacy Officer at contact@selvabuzz.com. If unresolved, you may contact the Information and Privacy Commissioner of British Columbia.

Thank you for entrusting Selvabuzz with your personal information. We are committed to maintaining your privacy and providing superior service.